Your customer support is wonderful! With others, it takes 3 days just to get a reply saying “sorry, it doesn't do that.” With Softinventive I got a reply in a couple of hours telling me what to do.
Paul G. Bowen
Chief Information Officer
customer support
Our company provides licensed customers with free technical and information support by email. It is also available to users who downloaded the evaluation copy of Softinventive | Lab products. You will get a prompt response within 24 hours.
instant assistance
Feel free to contact us if you have encountered a problem with our software. Please note that the response will take some time. Therefore you may want to do the following:
Make sure that you are using the latest version of the software.
Check the user manual. It comes with the software package. Or, you can find it online.
You can count on our assistance at any moment when a need arises. Our engineers will talk to you live via Instant Messenger. This is the quickest and most reliable way to get your questions answered and problems resolved.
Make sure that you are using the 
softinventive@jabber.org
Feb 20, 2008 
+1 888 447 2266 (toll-free)
+1 206 262 7566 (direct US)
+44 20 7193 4266 (direct UK)