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Jabber - Can not pass auth_2 phase


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#1 EricHorde

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Posted 30 March 2011 - 10:12 AM

The log message is: 3/30/2011 1:58:30 PM Jabber @ ICMP Can not pass auth_2 phase. true

I tested the same jabber account and password with three (3) other XMPP clients to make sure I was not going crazy, I can tell you the account and password work. I am certian I am entering the jabber account and password in TNM correctly.

Is jabber no longer supported in Total Network Monitor?

I'm using TNM version 1.1.3 (build 1550)

Any thoughts?

#2 Zak

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Posted 31 March 2011 - 02:53 AM

Jabber is supported by TNM, but not in full. For example, secure connection is not supported. But this is not the case.
What jabber server do you use? Openfire or anything else?
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#3 EricHorde

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Posted 31 March 2011 - 04:17 AM

What jabber server do you use? Openfire or anything else?


I simply entered "myloginname@jabber.org" in the Options|Messengers|Jid: field.
Entered my password and set the port to 5222

Do I have to run local XMPP (jabber) server?

Are there any more detailed instuctions on configuriong the messenger part?

Thanks,

Eric

#4 Zak

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Posted 31 March 2011 - 05:01 AM

Do I have to run local XMPP (jabber) server?

You don't have to, but we have tested with ejabberd server and it worked.
Doesn't work with jabber.org server, confirmed. Though seemed to work in the past. We'll see what can be done.
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#5 EricHorde

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Posted 01 April 2011 - 04:29 AM

You don't have to, but we have tested with ejabberd server and it worked.
Doesn't work with jabber.org server, confirmed. Though seemed to work in the past. We'll see what can be done.


Thanks, I like the product a lot.

Using internal email for most alerts is great, but internal email server's monitors need to alert using an external SMS. We had this situation three days ago, the main email server's message transport hung, thus no alerts where capable of being delivered.

Another strategy we are working on is how to alert if the primary internet pipe goes down, that would render us blind as well.

Great product over all though!

#6 Zak

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Posted 01 April 2011 - 06:53 AM

Using internal email for most alerts is great, but internal email server's monitors need to alert using an external SMS. We had this situation three days ago, the main email server's message transport hung, thus no alerts where capable of being delivered.

Another strategy we are working on is how to alert if the primary internet pipe goes down, that would render us blind as well.

Alerting via mobile phone and SMS can be achieved using the "Execute application" action and an external SMS senging tool capable of command-line automation, for example this one.
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