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Error starting TNI 3.6.1


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#1 dcolson

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Posted 11 June 2018 - 07:00 AM

Hello,

 

Since 3.6.1 update, we get the following error message every time we start TNI (last update) !!

We had this problem from time to time with version 3.6.0 but not systematically.

 

TNI_Error.jpg

 

What's wrong ?



#2 Alex

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Posted 12 June 2018 - 12:46 AM

Hello, Dimitri.

 

This is a rare problem that occurs in TNI 3.6 on some configurations. It will be fixed as soon as possible.

We'll let you know when the update is released.



#3 GabeS

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Posted 21 July 2019 - 11:43 AM

Hello,

 

Since 3.6.1 update, we get the following error message every time we start TNI (last update) !!

We had this problem from time to time with version 3.6.0 but not systematically.

 

attachicon.gifTNI_Error.jpg

 

What's wrong ?

Getting similar issue here. When will it be fixed.

Thanks in advance.
Regards,
Gabe



#4 Alex

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Posted 22 July 2019 - 02:04 AM

Hello, Gabe.

 

Thanks for your message.

 

Please let us know if you are getting this error on the latest TNI version (4.1.5). We fixed this problem a while ago.



#5 ShambhaviSingh

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Posted 08 August 2019 - 12:06 AM

There may be some incompatibility with the particular computer system. Try to install on another computer.
Also, when you reinstall, do you remove the program's installation directory? There are some files that are not removed by the uninstaller, but if they are left, the subsequent install will run as it is not a fresh installation already. These files are "config.ini" and "events.log".






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