I can see my desktops vs laptops in the general report (although most laptops were identified as desktops) - I need to show a report of Desktops Only - with the hardware and software details included in the desktop report.. I have been clicking away at different options and reading the forum, but cannot find a way to do this.
Report hardware/software details of Desktops Only
Posted 08 November 2017 - 02:43 AM
You can build such a report on the Table reports tab. You'll need to add the Device type field and add a condition to show only desktops:
Regarding the laptops that were mistakenly identified as desktops, please send us a few INV files of such devices to firstname.lastname@example.org We need to analyze a few files to solve this problem.
Right-click the device in the network tree and choose "Show in Explorer". Send us the INV file that will be highlighted in the Explorer window.
Posted 20 November 2017 - 11:06 AM
Thanks for sharing the report building tip. Good to know.
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