>I am facing an issue with duplicated entry of some computers. The TNI shows them with NetBios name as Laptop, FQDN entry is shown as classic PC in a box. in some of the cases FQDN record is scanned correctly and Netbios version of record not and vice versa.
Please note that FQDN entries are displayed only for assets that weren’t successfully scanned (semi-transparent PC icon and long domain name in the network tree), while NetBios names are displayed for assets that were successfully scanned (full-color icon and short name). Duplicates may appear depending on the Distinguish assets setup of your TNI storage. The Distinguish assets option determines under what condition your devices will be merged in the network tree. Right-click the root node of your storage and open its Properties. There you’ll find the Distinguish assets option under the Scan settings category. Try deleting the unsuccessfully scanned placeholder and switching this option.
>Also some of computers that have W7 installed cannot be accessed. Even If used all steps in FAQ. Manually change of registry entry's UAC completely disabled (not by our company rules), trying with Domain admin account, local admin account,.... Please help.
Please check the following for one of the problematic Windows 7 computers using the same credentials as you specified in TNI:
- is it possible to open \\computername\admin$ folder in the Explorer? (To access the admin$ folder on the other computer)
- is it possible to access "computername" from the services.msc ? (Right-click - Connect to another computer)
>And another question would be: When i select "Sync with AD". What is actually happening? Are the records copied from DNS or where?
The Synchronize with AD option accesses your Active Directory directly and allows you to automatically transfer the Ogranizational Units tree, which can be seen in the "Active Directory Users and Computers" applet, to your network tree.