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Unable to copy / backup XML File


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#1 cfosburg

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Posted 07 January 2016 - 11:17 AM

Hello,

 

I needed to roll back to a copy of the XML file, however the one that is currently loaded into TNM is not showing as a file on the C:\ drive. I followed the path and it is not there. I can load the file and it shows the XML with a lock on it. It is also not being backed up with our backup software at a file level. 

 

How can I save and secure a copy of multiple monitors and hours of work if the program is not allowing it to be shown on the disk?

 

Chris



#2 Armo

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Posted 15 January 2016 - 12:11 AM

Hello, Chris.

 

We've answered your email regarding this question, but we haven't heard back from you yet. Have you resolved the problem?






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