5 replies to this topic

[wato33]

Hello, i installed TNI 2 and i want to know if it is possible to scan SNOM (IP phones) and retrieve their names automatically.

Best regards

[Zak]

It's possible to scan any IP device in your subnet and even if it doesn't support any protocol (SMB, SSH, SNMP), it will be recorded with the network name, IP address and MAC address. IP phones that have SNMP support can be also scanned via SNMP for some more details.
Try it yourself, as you have already installed the trial version.

[wato33]

Why when i scan an ip snom on Total Network Inventory 2 I have this information :

Message d'erreur SNMP: Communauté incorrecte ou SNMP non disponible

Best regards

[Zak]

This error message explicitly says what may be wrong. Either the SNMP community is incorrect (your phones may be using something other than "public") or they don't support SNMP at all.
P.S. SNMP community string is a "password" for remote access to network devices that support SNMP.

[wato33]

Ok ! I understood but can you say me what details informations can be retrieve when it used SNMP protocol for IP phones (SNOM).

Best regards.

[Zak]

The following information is retrieved via SNMP:

General:
Network name
IP address
MAC address

System:
Name
Description
Contact
Object ID
Uptime
Services

Network interfaces information:
MAC address
Manufacturer
Interface type
Speed
MTU
Admin and Oper state