Duplicate records for machines?
Posted 28 October 2011 - 02:52 AM
I've tried deleting the duplicates but they always return.
Some machines appear as 'MACHINE_NAME' others as 'MACHINE_NAME.domain'.
Maybe this is a result of us originally importing data from TNI 1.xx, but if this was thew case we'd have expected the duplicate machine issue to be resolved after deleting the machine and rescanning manually, but alas this does not resolve the issue, and more and more duplicate machine keep appearing.
If you can advise how we can resolve the issue it would be very much appreciated.
Posted 28 October 2011 - 05:11 AM
What about other duplicates? Do you have any duplicates that are both scanned assets? (i.e. none of them has a dimmed icon with a question mark - an icon of a non-scanned unknown asset).
Posted 28 October 2011 - 05:35 AM
All dupes do seem to have the dimmed icon present - see attached.
Posted 28 October 2011 - 05:59 AM
As to the COLT, you've mentioned that you are using logon script scan, but such duplicate with an FQDN cannot appear in this case, it's a result of unsuccessful online remote scan, where the MAC address was detected differently that the already scanned COLT has. So I suggest to remove the duplicate manually and see how it goes.
Posted 28 October 2011 - 06:26 AM
ARES – vanished completely from the TNI2 tree
CANBERRA – vanished completely from the TNI2 tree
COLT – Duplicate deleted
LYSANDER – Duplicate still present and deleted
Will see how it goes and if ARES and CANBERRA do not reappear will try a manual scan next week.
Posted 28 October 2011 - 07:21 AM
I've replied by e-mail.
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