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can't scan some computers: no open port

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#1 simoneperuzzi64

simoneperuzzi64

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Posted 13 October 2011 - 07:42 AM

Hi,

I've just bought TNI 2, installed and registered on a server within a windows domain network.

Some pc's aren't checked and the message says - translated from the italian "no open port".

Being installed on a server with administrator user, it should log inside all pc's without problems.

What can I set to make it work on these machines? Maybe a windows firewall problem?

Thanks

Simone Peruzzi from Italy

#2 Zak

Zak

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Posted 17 October 2011 - 04:42 AM

Hello,
First make sure that you have the latest version of TNI (Help - Check for updates). It should be 2.0.3 (build 1116).
Then check the Windows Firewall, either disable it or allow "File and printer sharing" exception.
As a last resort, try to disable the option "Scan ports" in "Options - Scanner".
Softinventive Lab support




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