4 replies to this topic

[deb8]

Hi all,

I am trying to do a System Perfomance Check by using 3 monitors.
One is for the physical memory performance,
one for the virtual memory performance
and one for the CPU performance.

However, all these 3 monitors return me as a result "Query Failed (0x80070005)"
I cannot find help on what this Error Code means, so I would appreciate any help or suggestion.

Thanks in advance for your answers.

Regards,

[Zak]

Hi deb8,

0x80070005 means "access is denied". You should enter the username and password of a user that has administrator rights on the monitored computer on the "Authorization" tab in the monitor properties.

[jflook]

Hi Zak,

I'm having the same issue as deb8 was having with the "Query Failed (0x80070005)" error when trying to monitor CPU usage on a remote machine. The machine I'm trying to monitor with the "CPU load percentage" parameter is setup and I have added the credentials into the authorization tab like you suggested and verified, they come back OK. After I have this setup is when the probe fails returning the query failed message. The server I'm trying to run it on is a domain controller which is in a different subnet and is being accessed over the VPN so I'm not sure how that plays into the issue. However I've tried to monitor a server here when the TNM application sits and I still receive the error with that server as well.

[Zak]

Hi jflook,

Try specifying the user name in full format: DOMAINNAME\Username. Also check if you can access the monitored server's network resource "admin$".

[JLedoux]

Hi All,

I had to use the format username@domain.com in order for it to work for me.