3 replies to this topic

[Beano]

Hi,

Sometimes when a client computer shutting down a error message appear regarding the TNI agent. I Think the agent was busy collecting things.

I prefer that users don't know and see that message. Is that possible. So shutting down no message appear ?

Thanks,

Beano

[Zak]

Hello Beano,
We've tried to shutdown a machine with TNI agent running, and we've seen no messages. Can you catch its contents? And what is the setup for agent - is it run manually, from the script, or scan is made remotely from the administrator module?

[Beano]

Hello Beano,
We've tried to shutdown a machine with TNI agent running, and we've seen no messages. Can you catch its contents? And what is the setup for agent - is it run manually, from the script, or scan is made remotely from the administrator module?

Thanks for the quick reply,

Running from a logonscript

start \\server\tni\audit\tniaudit.exe /scripted

The setup

[TNIAUDIT]
scandelay=600000
savepath=\\server\tni\userdata
defaultipoption=0
compressscandata=0
usedipaddress=
[Inventory]
General information=1
Processor details=1
Motherboard details=1
System memory=1
###### system=1
Storage details=1
Multimedia details=1
Network adapters=1
Peripheral devices=1
Modems=1
Devices=1
OS information=1
Hotfixes=1
Installed software=1
Program files=1
Autorun applications=1
Antivirus software=1
Database engines=1
Environment=1
Shared resources=1
Processes=1
Services=1
User accounts=1

[Zak]

Really, this happens if the agent is waiting for a delay before scanning, and at this time you shutdown or reboot a machine.
We'll work on this behaviour, but currently you can set "scandelay" parameter to zero, or to a positive value less than 600000 (this is in ms, that is seconds*1000).